What is collaboration in service quoting? Definition
When selling complex services, multiple departments will be involved in the sales process. For stakeholders to work towards a common goal in partnership, coordination is the key success factor. However, constantly communicating to and fro with multiple stakeholders over multiple disconnected channels slows down the entire process. That’s where collaborative services quoting software comes to help.
A collaborative service quoting software grants access to all parties involved in the quoting process, leading to swift online collaboration.
Who are the stakeholders involved in the collaboration process?
- Partners, resellers, or vendors – By accessing the services quoting platform, they can easily make quotes and orders.
- Sales reps – They can easily follow up on incoming requests, know the discount limits and collaborate with other departments.
- Approvers – With a few clicks, they can “approve” or “reject” the quote and leadership can monitor the approval time to know if any bottlenecks are slowing down the process.
What makes Provus suitable for both internal and external collaboration in the services quoting process?
- Real-time collaboration – With Provus all groups including sales, pre-sales, solutions engineering, delivery, HR and finance can collaborate in real-time while working on their respective solutions without losing sight of the big picture. The partner portal allows you to collaborate with external partners as well.
- Advanced approvals – To help you adapt to ever-changing business scenarios, the configurable approval process provides detailed analysis and comparisons to help you make informed decisions.
- Faster turnaround time – Reduce the cycle time with intuitive UX, guided selling, configurable approval processes and AI-led what-if scenario modeling.
