Episode 13: Shaping the Future of Services with Gen Z
In this episode of the Services Ops Podcast, Mahesh and Chris continue their conversation with Persistent SVP & Global Head of Salesforce Delivery, Sid Mishra. They talk about how Services leaders and organizations should be thinking about building an organization that is exciting for Gen Z, and how that can become a competitive advantage for your services organization.
Meet Our Guest
Sid is the SVP & Global Head of Salesforce Delivery at Persistent Systems. With over 24 years of Professional experience in the enterprise applications space, focussed on customer experience & relationship management across multiple digital / cloud applications, solutions and roles. He has extensive experience incubating, scaling Salesforce practice and capabilities organically and inorganically, across the globe.
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