Episode 13: Shaping the Future of Services with Gen Z

In this episode of the Services Ops Podcast, Mahesh and Chris continue their conversation with Persistent SVP & Global Head of Salesforce Delivery, Sid Mishra. They talk about how Services leaders and organizations should be thinking about building an organization that is exciting for Gen Z, and how that can become a competitive advantage for your services organization.

Meet Our Guest

Sid Mishra Headshot

Sid Mishra

SVP & Global Head of Salesforce Delivery

Sid is the SVP & Global Head of Salesforce Delivery at Persistent Systems. With over 24 years of Professional experience in the enterprise applications space, focussed on customer experience & relationship management across multiple digital / cloud applications, solutions and roles. He has extensive experience incubating, scaling Salesforce practice and capabilities organically and inorganically, across the globe.

 

 

Complex service quotes? No problem.

Access materials that illustrate the need for a unique solution for services quoting.

ep 10 cros, services sales and ai

Episode 10: CROs, Services Sales and AI

ep11 build vs buy vs purpose-built

Episode 11: Build vs Buy vs Purpose-Built

ep12 Enhance CX Through AI & Digital Transformation

Episode 12: Enhance Customer Experience through AI & Digital Transformation