Episode 12: Enhance Customer Experience through AI & Digital Transformation

In this episode of the Services Ops Podcast, Mahesh and Chris welcome a very special guest to the show. Sid Mishra, SVP & Global Head of Salesforce Delivery from Persistent Systems joins us to share insights on how to best serve your customers by embracing internal digital transformation and embracing customer outcomes in the services sector.

Meet Our Guest

Sid Mishra Headshot

Sid Mishra

SVP & Global Head of Salesforce Delivery

Sid is the SVP & Global Head of Salesforce Delivery at Persistent Systems. With over 24 years of Professional experience in the enterprise applications space, focussed on customer experience & relationship management across multiple digital / cloud applications, solutions and roles. He has extensive experience incubating, scaling Salesforce practice and capabilities organically and inorganically, across the globe.

 

 

Complex service quotes? No problem.

Access materials that illustrate the need for a unique solution for services quoting.

services ops strategies

Episode 9: Incorporating Systems Leaders into Your Services Ops Strategies

ep 10 cros, services sales and ai

Episode 10: CROs, Services Sales and AI

ep11 build vs buy vs purpose-built

Episode 11: Build vs Buy vs Purpose-Built