Episode 12: Enhance Customer Experience through AI & Digital Transformation
In this episode of the Services Ops Podcast, Mahesh and Chris welcome a very special guest to the show. Sid Mishra, SVP & Global Head of Salesforce Delivery from Persistent Systems joins us to share insights on how to best serve your customers by embracing internal digital transformation and embracing customer outcomes in the services sector.
Meet Our Guest
Sid Mishra
SVP & Global Head of Salesforce Delivery
Sid is the SVP & Global Head of Salesforce Delivery at Persistent Systems. With over 24 years of Professional experience in the enterprise applications space, focussed on customer experience & relationship management across multiple digital / cloud applications, solutions and roles. He has extensive experience incubating, scaling Salesforce practice and capabilities organically and inorganically, across the globe.
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